Returns & Exchanges

At Faritha, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. We are dedicated to ensuring your shopping experience is seamless from the moment you browse to the moment your return is processed.

1

Initiate Your Request

Log in to your Faritha account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or authorization form.

3

Ship the Item

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing